목 차 CONTENTS
Ⅰ. 서론 ················································································································ 1
1. 연구 배경 및 목적 ····················································································· 1
2. 연구 범위 및 방법 ····················································································· 3
3. 연구 추진 체계 ·························································································· 4
Ⅱ. 제주공항 결항 체류객 지원 필요성 및 현황 ······································· 5
1. 제주공항 결항 체류객 지원 배경 및 필요성 ·········································· 5
2. 제주공항 결항 체류객 발생 현황 ··························································· 11
3. 제주공항 결항 체류객 대응 체계 ··························································· 16
4. 소결 및 시사점 ························································································ 22
Ⅲ. 사례검토 ······································································································ 25
1. 경기도 외국인 여행자 안전 보험 ··························································· 26
2. 민간 여행사의 항공기 결항 체류객 보상 ·············································· 28
3. 지수형 항공기 지연결항 보험 상품 ······················································· 29
4. 소결 및 시사점 ························································································ 31
Ⅳ. 제주공항 결항 체류객 지원방안 도출 ················································· 34
1. 기본방향 ···································································································· 34
2. 지원방안 개요 ·························································································· 35
3. 지원방안별 세부내용 ··············································································· 36
4. 지원방안별 장ㆍ단점 비교 ········································································· 45
Ⅴ. 결론 및 제언 ······························································································ 46
1. 결론 ··········································································································· 46
2. 정책 제언 ·································································································· 49
참고문헌 ··············································································································· 51